ULTRACARE LITE WARRANTY
UltraCare Lite Warranty Coverage:
All fencing equipment sold by One Ultra Fencing is covered by our UltraCare Lite 14 days limited local warranty, effective from the date you receive it.
What is Covered (Manufacturing Defects):
Blades: Clean structural snaps or steel delamination within the 14-day coverage window.
Masks: Structural frame issues, failure of rivets, or welding defects in the cage.
Whites (Clothing): Premature stitching separation or zipper/fastener malfunctions.
Electronics & Bodywires: Factory internal wiring failures or soldering defects.
What is Not Covered (Normal Wear & Tear / Accidental Damage & Misuse):
Blades: "S-bends" or severe kinks caused by distance/parry errors; rust due to improper moisture storage.
Weapon Points & Tips: Loose, dirty, or compressed point springs, missing tip screws, contact spring wear, or routine weapon tip maintenance.
Whites: Holes, tears, or fabric pilling caused by weapon friction, velcro catches, or floor-dragging.
Impact Damage: Dented mask cages, modifications/alterations made by the customer, or cracked plastic plugs resulting from being dropped, stepped on, or tossed.
Hygiene & Maintenance: Stains, odors, or fabric yellowing due to sweat and improper cleaning/washing.
Need Technical Assistance?
If you are experiencing a genuine issue with your equipment within your warranty period, please proceed to our Support Center. Our technical team will guide you through the digital audit and visual inspection steps.
